Privacy Policy
1. Introduction & General Scope
Golden Plover Ltd ("we", "our", "us", or "Company"), registered in the United Kingdom with registered office at 74-76 Mount Pleasant Road, TUNBRIDGE WELLS, TN1 1RJ, operates the website goldenpllover.com. This Privacy Policy sets out the basis upon which any personal data collected from you, or provided by you, will be processed by us in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the UK Data Protection Act 2018.
2. Independent Status & Non-Affiliation Notice
goldenpllover.com is an independent informational resource and research portal providing factual details, architectural analyses, stateroom evaluations, and gaming information regarding the cruise ship Celebrity Xcel and Celebrity Cruises. Golden Plover Ltd is not operated by, owned by, affiliated with, or acting as an official agent of Celebrity Cruises Inc., Royal Caribbean Group, or any related cruise line holding. Information submitted through this site is processed solely by Golden Plover Ltd and is not directly collected on behalf of Celebrity Cruises.
3. Data Controller Identification
The Data Controller responsible for personal data collected on this website is:
Company: Golden Plover LtdDirector & Data Protection Lead: Roselyn Carter
Office: 74-76 Mount Pleasant Road, TUNBRIDGE WELLS, TN1 1RJ, United Kingdom
Email: egituzufehu69@gmail.com
4. Categories of Personal Data Collected
We collect information you provide directly through our digital inquiry forms and technical data gathered automatically during your browsing sessions:
- Direct Inquiry Data: Full name, email address, phone number, preferred itinerary, travel dates, stateroom tier preferences, guest count, and specific inquiries.
- Technical & Usage Data: Internet Protocol (IP) address, browser type and version, language settings, operating system, time zone, referring URLs, and page navigation history.
5. Lawful Bases for Data Processing
Under Article 6 of the GDPR, we process your personal data under the following legal bases:
- Consent (Art. 6(1)(a)): When you voluntarily submit a cruise inquiry, contact message, or accept optional analytical cookies.
- Legitimate Interests (Art. 6(1)(f)): Maintaining website security, preventing fraudulent submissions, optimizing content performance, and managing business operations.
- Legal Obligation (Art. 6(1)(c)): Compliance with statutory UK and EU accounting, tax, and consumer transparency regulations.
6. Purpose of Processing
Your personal information is used exclusively to:
- Respond to cruise inquiries regarding Celebrity Xcel staterooms, itineraries, and casino amenities.
- Deliver independent editorial assistance and provide links to official booking portals.
- Analyze website traffic patterns and improve French (FR) and European user experiences.
- Protect our server infrastructure against automated abuse and cyber threats.
7. Data Retention Periods
We retain personal data only as long as strictly necessary to fulfill the purposes for which it was gathered. Cruise inquiry messages and contact communications are retained for up to 24 months from the date of resolution to handle follow-up questions, after which they are securely deleted or anonymized. Server technical logs are purged on a rolling 90-day cycle.
8. Disclosure of Personal Information to Third Parties
Golden Plover Ltd does not sell, lease, or commercially trade your personal data. We disclose information only to vetted service providers acting as data processors under strict confidentiality contracts (e.g., cloud hosting providers, IT security services, and email dispatch tools). In the event that you request direct forwarding to an authorized travel agency, your information will be shared only upon your explicit instruction.
9. International Data Transfers
Where personal data is transferred outside the United Kingdom or European Economic Area (EEA), Golden Plover Ltd ensures adequate safeguards are implemented in compliance with GDPR Chapter V, including the use of UK International Data Transfer Agreements (IDTA) and European Commission Standard Contractual Clauses (SCCs).
10. Data Subject Rights Under GDPR & UK DPA
You possess the following statutory rights regarding your personal information:
- Right of Access: Request a copy of the personal data held about you.
- Right to Rectification: Request correction of inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where retention is no longer justified.
- Right to Restriction of Processing: Request suspension of processing under specific conditions.
- Right to Data Portability: Obtain your data in a structured, commonly used, machine-readable format.
- Right to Object: Object to processing founded upon legitimate business interests.
To exercise any of these rights, email Roselyn Carter at egituzufehu69@gmail.com. We will respond within one calendar month.
11. Information Security Measures
We employ comprehensive technical and organizational measures to safeguard your personal data against accidental loss, unauthorized access, alteration, or disclosure. All transmission between your browser and our servers is encrypted using Secure Sockets Layer / Transport Layer Security (TLS 1.3). Access to inquiry data is restricted to authorized personnel.
12. External Third-Party Links & Cruise Booking Services
goldenpllover.com contains hyperlinks to external third-party websites, including the official Celebrity Cruises booking portal (celebritycruises.com). Once you click an external link and navigate away from our domain, this Privacy Policy ceases to apply. Golden Plover Ltd is not responsible for the privacy practices, content, or data collection mechanisms of external third-party websites.
13. Protection of Minors & Casino Age Policy
This website and its associated cruise and casino informational services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal information through our forms, please contact us immediately for immediate erasure.
14. Supervisory Authority & Policy Updates
If you have concerns regarding our data handling practices, you have the right to lodge a formal complaint with the UK Information Commissioner's Office (ICO) or the French Commission Nationale de l'Informatique et des Libertés (CNIL). We reserve the right to revise this Privacy Policy periodically. All updates will be published directly on this page with an updated effective date.